by MakeUsWell
Who is Frank Teng?
After completing his undergraduate degree in psychology at Yale, Frank Teng studied UX design at Carnegie Mellon University. “My philosophy has always been to empower other people—I always wanted to look at opportunities where I can serve other people.” This interest in understanding how people work has led him to the Mayo Clinic. Frank is a UX designer for telehealth products, sharing the benefits of technology in health care.
Frank's Work
Frank’s focus is working in a practical platform eliminating barriers and focusing on empowering individuals with technology. “Essentially, I'm creating a more seamless, streamlined product experience for when a patient talks to a doctor.” In his role with the Mayo Clinic the focus is: ‘how do we make everything as easy for the patient as possible?’